000			00330nam a2200133Ia 4500
008			231011s9999 xx 000 0 und d
041			_aeng
082			_a658.8342
100			_aStinnett Bill
245			_aThink Like Your Customer
260			_bTata Mcgraw Hill pub Co Ltd .,New Delhi - _c2005
300			_a261
365			_b150
999			_c898485 _d898485