000 00320nam a2200133Ia 4500
008 231011s9999 xx 000 0 und d
041 _aeng
082 _a658.8
100 _aSoman Dilip
245 _aManaging Customer Value
260 _bCambridge University Press New York -
_c2011
300 _a401
365 _b270
999 _c899888
_d899888