000			00340nam a2200145Ia 4500
008			231011s9999 xx 000 0 und d
041			_aeng
082			_a658.8
100			_aRao Rama M.
245			_aServices Marketing [Rao]
250			_a2nd
260			_bPHI Learning Private Ltd. New Delhi _c2013
300			_a546
365			_b319
999			_c902674 _d902674