000 00340pam a2200145 a 4500
020 _c
041 _aeng
082 _a658.8
_bWRI
100 _aC.Lovelock.
245 _aPrinciple Of service Marketing & Management
_hTextual Documents
260 _adelhi
_bAtlantic Publication
300 _a992p.
700 _aL.Wright.
930 _a14124
999 _c91024
_d91024