| 000 | 00479nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 231031s2018 xx 000 0 und d | ||
| 020 | _a9789353161149 | ||
| 041 | _aeng | ||
| 082 | _a658/FIT/BOR | ||
| 100 | _aFitzsimmons J. A., Fitzsimmons M. J., Bordoloi S. K. | ||
| 245 | _aService Management Operations, Strategy, Information Technology | ||
| 250 | _a8th Ed. | ||
| 260 |
_aChennai _bMcGraw Hill Education Pvt. Ltd. Chennai _c2018 |
||
| 300 | _a524 | ||
| 650 | _aManagement | ||
| 999 |
_c917914 _d917914 |
||