000 00321nam a2200121Ia 4500
008 231129s2012 xx 000 0 und d
041 _aeng
082 _a658.8/VER
100 _aC. Lovelock
245 _aServices Marketing
250 _a7th ed
260 _aPearson Education New Delhi
_bPearson Education New Delhi
_c2012
999 _c937373
_d937373