000			00329nam a2200121Ia 4500
008			231129s2009 xx 000 0 und d
041			_aeng
082			_a658.404/GRA
100			_aHowarel S. Gitlow
245			_aQuality Management
250			_a3rd ed
260			_aMcgraw Hill Edu. Ltd. Delhi _bMcgraw Hill Edu. Ltd. Delhi _c2009
999			_c941252 _d941252