000 00372nam a2200145Ia 4500
008 231207s9999 xx 000 0 und d
041 _aeng
082 _a629.28/PAU
100 _aPaul Greenberg
245 _aCustomer Relationaship Management
250 _a2004, 3rd Edition
260 _bTata mc graw hill
300 _aPB/670
650 _aComnputer Program Language
999 _c946890
_d946890