000			00336nam a2200133Ia 4500
008			231219s9999 xx 000 0 und d
041			_aeng
082			_a658.8
100			_aZethami Valarie A.
245			_aServices Marketing [Zethami]
260			_bTata Mcgraw Hill pub Co Ltd .,New Delhi
300			_a763
650			_aManagement
999			_c992334 _d992334