Customer Relationship Management at the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Cusomers
APA
GREENBERG (Paul), . (2010). Customer Relationship Management at the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Cusomers. New Delhi: Tata McGraw-Hil Publication Company Limited . Delhi.
Chicago
GREENBERG (Paul), . 2010. Customer Relationship Management at the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Cusomers. New Delhi: Tata McGraw-Hil Publication Company Limited . Delhi.
Harvard
GREENBERG (Paul), . (2010). Customer Relationship Management at the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Cusomers. New Delhi: Tata McGraw-Hil Publication Company Limited . Delhi.
MLA
GREENBERG (Paul), . Customer Relationship Management at the Speed of Light: Social CRM Strategies, Tools and Techniques for Engaging Your Cusomers. New Delhi: Tata McGraw-Hil Publication Company Limited . Delhi. 2010.